Club Manager

The Role of Club Manager

Reporting to the General Manager, you will have a unique opportunity to be part of the leadership group that consistently challenges the status quo and is directly responsible for the evolution of the brands operations, sales and retention strategies. Working along side your fellow Club Managers, this highly engaging and rewarding position provides an opportunity like no other, where your ideas are valued and your creative mindset is given an opportunity to ensure our brand achieves it purpose of making a difference, changing lives and building healthy communities.

As Club Manager you will be responsible and accountable for achieving net member growth targets through prudent sales management, highly engaged employees who deliver the retention strategies, controlling expenditure, exceeding customer service benchmarks while maintaining the highest possible operational standards.

The Club Manager will be responsible for all aspects of recruitment, training and developing a high performance team. In addition to strong recruitment and leadership skills, the ideal candidate will be action-oriented, apply a hands-on approach to membership sales and possess a drive to exceed targets and expectations. 

Requirements

• Proven track record in Health Club/ Sales Management.
• Experience in managing Business Social Media Accounts.
• Proven track record in achieving/exceeding sales budgets
• Proven track record of recruiting, training and developing a high performing sales team.
• Exceptional customer service skills
• Experience in building an engaging and professional Club culture
• Driven to operate, sell and promote an exceptional fitness facility!
• Highly professional but fun and energetic personality
• Ability to work in a fast-paced team environment
• Sales and marketing knowledge
• Good emotional intelligence
• An open mind for learning new skills/ways
• A passion for making a difference, improving peoples lives and building healthy communities.
• Available to work early mornings/evenings/weekends as required.
   

Qualifications

• "C" Class Drivers License
• Current Senior First Aid Certificate with CPR qualification
• Experience in supervision of staff
• Excellent oral and written communication skills together with sound negotiating skills
• Experience working with young people and possession or ability to obtain a 'Working with Children' card
• Candidates must have a background in Health Club Management and have a passion for health and fitness.